IMPORTANT - PRESCRIPTION ORDERING OVER WEEKEND 18TH & 19TH MAY
If you ordered a prescription over this weekend - we have experienced an issue with our phone system and all messages have been lost. We know that this will only affect 28 patients, but please accept our apologies for this and if you can re-order as soon as possible. The system has now been fixed and is working normally.
Extended access survey
Extended Access to Appointments
The IMP Federation (of which Abbey Medical Practice is a part of) is pleased to be able to offer patients access to routine GP appointments at evenings and weekends. The new service is part of an extended access service which has been commissioned by NHS Lincolnshire West Clinical Commissioning Group.
The appointments will also be available on bank holidays and across the Easter, Christmas and New Year periods.
Extended hours appointments are for pre-bookable non-urgent appointments.
For urgent matters at evenings and weekends, patients will continue to access the GP Out of Hours Services at Lincoln County Hospital via NHS 111 or the Minor Injuries Unit at John Coupland Hospital.
PLEASE NOTE - If a patient wishes to attend an extended hours appointment, they will need to travel to another local GP practice or a central GP practice hub and will not see their own GP.
Ultimately, this is about allowing a patient to see a GP or practice nurse at a time that is convenient to them.
To arrange an appointment or for more information on when and where appointments are available, speak to a member of the Reception Team or call the practice on 01522 530334
Donation to MacMillan - we did a belated Flu Clinic MacMillan Coffee Morning and raised £139.72 - Many thanks to all who attended and helped out.
New Prescription Line
Due to the increased number of prescriptions we are trialling a 24 hour repeat prescription line.
This can be accessed the same way as before - dial the normal practice number and Option 2 for prescriptions. You will automatically be transferred to the answer machine. Please leave a message stating your NAME, DATE OF BIRTH, address and telephone number followed by the NAME OF THE MEDICATION you require. Please speak clearly and spell anything unusual. If we cannot hear the message we cannot generate your prescription !
Use of Arboretum Premises
We are now able to use some of the rooms at the Arboretum Practice - which is only across the road from us. Please check which building your appointment is in.
GREAT NEWS - We have received our CQC report after the Inspection on 31st May and have been graded as GOOD
click here for full report https://www.cqc.org.uk/sites/default/files/new_reports/AAAF3796.pdf
New Health Visiting Website
Lincolnshire Health Visiting Service
A new website has been launched by Lincolnshire Community Health Services which gives information to parents and carers. Click on the link above.
Staff Training Days - To enable our doctors and staff to be kept up to date - the surgery is closed in the afternoon on the 3rd Tuesday of every month. See List below
Bank Holiday Closings - The surgery will be closed for the Bank Holidays - see dates below