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Extended Access to Appointments 

The IMP Federation (of which Abbey Medical Practice is a part of) is pleased to be able to offer patients access to routine GP appointments at evenings and weekends.     The new service is part of an extended access service which has been commissioned by NHS Lincolnshire West Clinical Commissioning Group.

The appointments will also be available on bank holidays and across the Easter, Christmas and New Year periods.

Extended hours appointments are for pre-bookable non-urgent appointments.

For urgent matters at evenings and weekends, patients will continue to access the GP Out of Hours Services at Lincoln County Hospital via NHS 111 or the Minor Injuries Unit at John Coupland Hospital.

 

PLEASE NOTE   -  These appointments are for Routine - Non Emergency issues.

Prescription Line

Due to the increased number of prescriptions we have a 24 hour repeat prescription line.   

This can be accessed the same way as before - dial the normal practice number and Option 2 for prescriptions.   You will automatically be transferred to the answer machine.   Please leave a message stating your NAME, DATE OF BIRTH, address and telephone number followed by the NAME OF THE MEDICATION you require.    Please speak clearly and spell anything unusual.   If we cannot hear the message we cannot generate your prescription !

Use of Arboretum Premises 

We are now able to use some of the rooms at the Arboretum Practice - which is only across the road from us.    Please check which building your appointment is in.  

GREAT NEWS -     We have received our CQC report after the Inspection on 31st May and have been graded as GOOD

click here for full report  https://www.cqc.org.uk/sites/default/files/new_reports/AAAF3796.pdf

New Health Visiting Website

Lincolnshire Health Visiting Service

A new website has been launched by Lincolnshire Community Health Services which gives information to parents and carers.   Click on the link above.

Staff Training Days - To enable our doctors and staff to be kept up to date - the surgery is closed in the afternoon on the 3rd Tuesday of every month.   See List below 

Bank Holiday Closings - The surgery will be closed for the Bank Holidays - see dates below 

Dear Patient,

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this we have patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received.   We may contact you via email or invite you to meetings to discuss things further.

We aim to get patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

  

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the new GDPR -Data Protection

 

 

 
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