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Noticeboard

IMPORTANT INFORMATION - Update Monday 16th September - we have had a problem with the phone lines over the weekend - this has now been fixed, but we have NOT been able to access any prescription requests since Friday morning - please re-order or check with the reception.   We apologise for this inconvenience.

Next Patient Participation Meeting - Friday 13th December at 12.30

Active Signposting

Extended Access to Appointments 

The IMP Federation (of which Abbey Medical Practice is a part of) is pleased to be able to offer patients access to routine GP appointments at evenings and weekends.     The new service is part of an extended access service which has been commissioned by NHS Lincolnshire West Clinical Commissioning Group.

The appointments will also be available on bank holidays and across the Easter, Christmas and New Year periods.

Extended hours appointments are for pre-bookable non-urgent appointments.

For urgent matters at evenings and weekends, patients will continue to access the GP Out of Hours Services at Lincoln County Hospital via NHS 111 or the Minor Injuries Unit at John Coupland Hospital.

 

PLEASE NOTE   -  These appointments are for Routine - Non Emergency issues.

Prescription Line

Due to the increased number of prescriptions we have a 24 hour repeat prescription line.   

This can be accessed the same way as before - dial the normal practice number and Option 2 for prescriptions.   You will automatically be transferred to the answer machine.   Please leave a message stating your NAME, DATE OF BIRTH, address and telephone number followed by the NAME OF THE MEDICATION you require.    Please speak clearly and spell anything unusual.   If we cannot hear the message we cannot generate your prescription !

Use of Arboretum Premises 

We are now able to use some of the rooms at the Arboretum Practice - which is only across the road from us.    Please check which building your appointment is in.  

GREAT NEWS -     We have received our CQC report after the Inspection on 31st May and have been graded as GOOD

click here for full report  https://www.cqc.org.uk/sites/default/files/new_reports/AAAF3796.pdf

New Health Visiting Website

Lincolnshire Health Visiting Service

A new website has been launched by Lincolnshire Community Health Services which gives information to parents and carers.   Click on the link above.

Staff Training Days - To enable our doctors and staff to be kept up to date - the surgery is closed in the afternoon on the 3rd Tuesday of every month.   See List below 

Bank Holiday Closings - The surgery will be closed for the Bank Holidays - see dates below 

Test Resultstest_results6

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery between 14.00 - 18:00 once sufficient time has elapsed. When calling please press option 3.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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