Prescription Line

Due to the increased number of prescriptions we have a 24 hour repeat prescription line.   

This can be accessed the same way as before - dial the normal practice number and Option 2 for prescriptions.   You will automatically be transferred to the answer machine.   Please leave a message stating your NAME, DATE OF BIRTH, address and telephone number followed by the NAME OF THE MEDICATION you require.    Please speak clearly and spell anything unusual.   If we cannot hear the message - we cannot generate your prescription !

Repeat Prescriptions

Patients on long-term medication can order repeat prescriptions in a number of ways:

• In Person - drop the repeat slip in the red box provided at reception with the required items clearly marked.
• By Post - send it to us with a stamped addressed envelope if you want us to post it back to you.
• By Telephone - call 01522 530334 and press option 2 
• Online - please return to the homepage and click on link - ACCESS ALL AREAS & Repeat Prescriptions - this will connect you to the clinical system.

You can also arrange for you local chemist to order repeat medication on your behalf, cutting out the need to contact the surgery each time.      Some chemists also provide a delivery service for the elderly and housebound.

ELECTRONIC PRESCRIBING - Next stage EPS4 Poster March 2020(EPS4)

Medication Reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow at least 48 hours from receipt of order for prescriptions to be processed and remember to take weekends and bank holidays into account.    Collection time at the surgery is after 16:00 - see table below for details.

Prescriptions received                        Prescriptions available to collect

                            before 3pm                                       after 4pm

                           Weekend & Monday                                            Wednesday  

                                 Tuesday                                                      Thursday

                               Wednesday                                                      Friday

                                 Thursday                                                       Monday

                                   Friday                                                          Tuesday

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.15 - April 20
• 12-month prepayment certificate (PPC): £105.90
• 3-month PPC: £29.65

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC. 

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery -

Press Option 2 for Prescription line